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Privacy Policy

This privacy policy explains how RE/MAX Enterprises (“we” or “us”) collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at http://www.westsuburbanrealestate.com. This Privacy Policy includes and incorporates by reference the California Privacy Addendum (below). By using our Website (as defined below), you accept and consent to the practices described in the Privacy Policy.

This Privacy Policy applies to information we collect when you interact with us in person or online via our website. It does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (such as advertising) that may link to or be accessible from or on our Website. By interacting with us online, you are accepting the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not interact with us online or use our Website. This policy may change from time to time. Your continued interaction with us online after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. What Information About Customers Do We Gather?

The information we learn from customers helps us personalize and continually improve your experience on our Website. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Website or give us in any other way, which might include your name, username, password, email address, physical address, billing address, phone number, fax number, employer name, other demographic information (e.g., gender, age range), and social media information (e.g., username, profile picture). In some cases, we may also collect information you provide about others, such as if you provide information about members of your household. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

SMS messaging specifics: in addition to the above, when you opt-in to our SMS messaging service, we collect your mobile phone number and any other information you provide us during the opt-in process. This information is used to send text messages regarding our products, services, and promotions.

By using our SMS service, you agree to receive text messages from us, which may be sent by an automated system. You can opt-out of receiving text messages at any time by replying STOP to our message.

Information We Collect Automatically: We automatically collect and store certain types of information whenever you interact with our Website, emails, or advertisements and other content such as searches completed, properties viewed, properties saved, searches saved, emails opened, and login history. Like many websites, we and our service providers may use cookies, web beacons, and other technologies to collect such information, which may include but is not limited to the type of browser/device/hardware you use, access times, pages viewed, your IP address, and any referring links through which you access our Website.

Information from Other Sources: We might receive information about you from other sources and add it to information we collect about you.

2. How Are Cookies Used?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide personalized advertisements on other websites and storage of preferences between visits. For example, we use tracking features from services such as Google AdSense, Google AdWords, and Bing Ads that set a cookie in your browser when you visit our Website or click on one of our advertisements. We also use certain features of Google Analytics to collect data about web traffic, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, and Google Analytics Demographics and Interest Reporting.

Most web browsers are set to accept cookies by default. If you prefer, you can usually prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether through the browser’s Help feature. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. For more information about disabling Flash cookies, see http://www.adobe.com/products/flashplayer/security. Because cookies allow you to take advantage of some of our Website’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to use our products and services that require you to sign in to an online account.

3. How Do We Respond to Do Not Track Signals ?

Many web browsers support Do Not Track technology, which allows you to automatically transmit a Do Not Track signal or preference to websites you visit indicating that you do not wish to be tracked. We do not currently respond to Do Not Track browser settings or signals on our Website. For more information about “Do Not Track,” please visit https://www.allaboutdnt.com.

4. How Does our Website Use the Information It Receives?

We may use information about you for various purposes, including, but not limited to, the following:

  • Presenting our Website and its contents to you;
  • Providing you with information, products, or services that you request from us
  • Processing your requests and sending you related information and confirmations;
  • Managing your account(s) and sending you updates, security alerts, and support and administrative messages;
  • Communicating with you via social media platforms;
  • Personalizing your online experience and providing advertisements, content, or features that match your profile and interests
  • Monitoring and analyzing trends, usage, and activities;
  • Administering sweepstakes, contests, promotions, and surveys;
  • Legal compliance (e.g., assisting law enforcement and responding to legal/regulatory inquiries);
  • In any other way we may describe when you provide the information; and
  • For any other purpose with your consent.
  • Sending you SMS messages

We may also use your information to communicate with you about products, services, offers, promotions, rewards, and events that may be of interest to you. If you prefer to opt out of such communications, you can do so at any time by contacting our company. You can opt-out of receiving text messages at any time by replying STOP to our message.

5. How Do We Share the Information We Receive?

We share customer information as described below.

Aggregated or De-Identified Information: We may disclose aggregated information about our customers, and information that does not identify any individual, without restriction.

Affiliated Businesses: We work closely with affiliates that follow practices at least as protective as those described in this Privacy Policy.

Third-Party Service Providers: We are committed to protecting your privacy and maintaining the trust you place in us. We do not share, sell, rent, or trade any consumer data, including any personal information or opt-in information, with third parties for marketing purposes or any other reason unrelated to the services we provide. Your information is only used for the specific purposes for which it was collected and in compliance with applicable privacy laws.

Business Transfers: As we continue to develop our business, we might sell or otherwise transfer certain of our assets including to international partners. In such transactions, customer information generally is one of the transferred business assets, and you agree that your information may be transferred in these circumstances; however, information about you remains subject to the promises made in any pre-existing Privacy Policy (unless you consent otherwise).

Protection of Company and Others: We release account and other personal information when we believe release is appropriate to comply with the law, to enforce or apply our Terms of Use and other agreements, to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets, or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

With Your Consent: We may also share information about you in other ways and for other purposes, with your consent.

6. How Secure Is Information About Me?

We use industry standard practices to protect your personal information, including use of Transport Layer Security (TLS), which protects the data transmitted between you and our Website.

Unfortunately, no website, database, or system is completely secure, and we cannot guarantee the security of your personal information. It is important for you to protect against unauthorized access to your account and to your computer. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Be sure to sign out of your account when you are finished using a shared computer. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.

7. What Should I Know About Third-Party Advertisers and Links to Other Websites?

Our Website might include third-party advertising and links to other websites. When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

8. What About Social Media Platforms and Plugins?

We may interact with you on multiple social media platforms (e.g., Instagram, Twitter, Snapchat, Facebook). If you contact us or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Privacy Policy as well as the privacy policy of the social media platform you use. We may display targeted advertisements to you through social media platforms. See the policies of each social media platform for additional information about these types of ads.

9. What Options Do I Have Related to Information About Me?

We strive to provide you with choices regarding the personal information you provide to us.

We have created mechanisms to provide you with the following control over your information:

Online Account Information

You may update, correct, or deactivate your online account at any time by logging into your account and navigating to the applicable page.

If you choose to deactivate your online account, please note that we may retain certain information about you for legitimate business purposes or as required by law.

Promotional Communications

If you do not wish to receive promotional communications from us, you can opt out of such communications at any time by following the instructions provided in those communications or contacting us via email or phone.

Unless otherwise provided by law, this opt out does not apply to information you provide to us or we send to you as a result of a service experience or other interaction you have with us.

Cookies

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible to you or not function properly.

Are Children Allowed to Use our Website?

If you are under 18, you may use our Website only with the involvement of a parent or guardian.

We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian.

If we learn we have collected or received personal information from a child under the age of 13 without verification of consent of the child’s parent or guardian, we will delete that information.

We do not sell products or services for purchase by children.

California Privacy Rights

If you are a California resident, please see our California Privacy Addendum (below), which describes certain rights that you may have under the California Consumer Privacy Act (CCPA) and other California statutes.

Canada Anti-Spam Law (CASL) Notice

If you are in Canada, please note that by providing an email address to us on our Website or by any other means, you provide express consent to receive emails from us or from our clients.

10. What About Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our Website.

11. Contact Us

If you have any questions regarding this privacy policy or our use of your information, please contact us at

RE/MAX Enterprises
Address:
1200 Iroquois Ave
Naperville, IL60563
Phone: 630-408-4944
Website: Contact Form

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What my clients are saying  

Angus Woodbury is the best realtor we have ever encountered. We live in Phoenix and were looking for a small condominium in Illinois. After speaking with Angus several times over the phone, we traveled to Illinois to look at properties. Based on our conversations, Angus showed us several that were spot on regarding our needs and price point. Angus was a tremendous advocate when we began our negotiations, and he even referred us to a fantastic lending institution. We highly recommend retaining Angus as a realtor. We certainly would use him again.

 

~ Tom B

Angus is amazing! We were relocating through a company, which can be a huge pain for many realtors, but not for Angus. My wife and I had a very short timeline to buy a home and had no idea where to look or what we wanted. After 1 house hunting trip, Angus had us pegged - he knew what we wanted better than we did! He went above and beyond when the first contract we had fell through, helping us get a second home under contract on Christmas Eve of all days. He has a great personality and is very easy going which makes spending all day together seem like a treat and not a chore. We 100% recommend him to anyone looking for a realtor!

 

~ Marlana M

Positive: Professionalism, Responsiveness Angus stuck with us through much indecision and hesitation. He listened with patience and provided us with the information and support we needed throughout the selling and moving process.

 

~ Linda Komes

This is my 2nd time using Angus to purchase a home. Both times have been incredibly smooth processes. Angus knows exactly what to look for when buying a house. He carefully reviews the homes and notices things that I may not have noticed or thought of-the condition of windows, roofs, etc. I always feel confident in Angus' assessment of the physical aspects of the home. Angus is also always available. I was able to tour homes with Angus on relatively short notice. He was also able to schedule showings-if we were in the area and I noticed another potential home, he always made a showing possible. Anytime I had a question, Angus got back to me immediately. He is extremely knowledgeable of the area. He works to make sure that everything during the process stays on track. I had a dual closing, and Angus made sure that both happened without any issues. I always felt I was a priority during the sale and purchase of homes. Angus is honest and goes above and beyond.

 

~ Mike Phelan

I would highly recommend Angus Woodbury if you are moving into the Naperville/Wheaton/Glen Ellyn area. In July 2020, my wife and I decided to relocate to the DuPage area from Madison WI to be closer to family in this time of COVID. Angus Woodbury was recommended by my daughter who worked with Angus when she moved from Aurora to Naperville. She favored Angus since he was listened to her family's requirements and responsive to their needs. We contacted Angus late July 2020 and made himself available on four separate visits, viewing 45 to 50 properties spanning Naperville/Wheaton/Glen Ellyn/Lisle/Downers Grove neighborhoods. Angus' insight and knowledge of the area was essential in moving into our new home in less than 45 days to ultimately be within 15 minutes of our daughter and grandchildren. Just in time to provide a helping hand in this remote learning and working environment. We followed his recommendations with success, especially the financing and home inspection referrals.

 

~ Murray Messner

Positive: Professionalism, Quality, Responsiveness Marketing sells your home and Angus is a great Marketer. The pictures and video of our house were amazing and the ads Angus placed generated hundreds of views. The house was listed on Friday and by Sunday afternoon we had multiple offers and a contract for over our asking price. Angus made the entire process easy. He is professional and a calming presence during a stressful time in your life. We have used Angus multiple times and would use him again in a heartbeat!

 

~ Cindy Akins

We love Angus! !! :) What were looking for was very challenging. A farm that was not completely in the middle of no where, since it is going to be an adult day center for the elderly. We found a huge fixer upper from the 1850s with two barns! It was an overwhelming process but Angus put us at ease the whole way through. We highly recommend him to anyone searching for their dream home! Johanna J

 

~ Johanna J

Angus was the best part of our first home buying experience. Helpful, knowledgeable and patient! He helped us find the perfect first home. We would definitely use him again and are already recommending him to family and friends.

 

~ Niko L

Angus helped us buy and sell our home in Naperville and it was a pleasure to work with him! Angus went above and beyond to help us. After our house had sold, we hit a snag with our moving company and had to scramble to get the rest of our furniture and boxes moved into a POD for pickup. I called Angus for advice and he came over that night and spent the next several hours helping us load the POD himself to make sure we would meet our deadline. What a great guy! For Angus, it's not just about selling your house--it's about helping you when you need it the most. When you go with Angus, you can relax into the process knowing you are in very capable hands. Thanks again, Angus!

 

~ Jamie S

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